"There are three ways of dealing with difference: domination, compromise, and integration. By domination only one side gets what it wants; by compromise neither side gets what it wants; by integration we find a way by which both sides may get what they wish." Mary Parker Follett

 

Mediation offers a neutral, transformative space for voluntarily resolving conflict at work empowering individuals to communicate effectively and work collaboratively. It is most effective if it is used before conflict escalates to the point where views become entrenched. A trained mediator will help individuals to have their say, be encouraged to understand another perspective and engage in practical solutions.

 

Try it and transform your working environment!

 

Mary Parker Follett was born in Massachusetts in 1868 studied at the University of Cambridge. She was one of the first women ever to address the London School of Economics and contributed greatly to the ‘win-win’ philosophy of managing conflict.

She is also attributed with coining the term ‘transformational leadership’.